Coordinador de recepción - BL Med Spa & Meridian Mind Center Clinic

Bl Spa Llc; Glendale (AZ); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Job summary

BL Med Spa & Meridian Mind Center Clinic in Glendale, AZ seeks a Front Desk Coordinator to join our luxury wellness spa and medical clinic. This part-time role (20–30 hours/week) emphasizes a warm check-in, scheduling, payments, and patient records at a premium front desk.

You will handle calls, messages, appointments, and clinic coordination while supporting promotions and events. Ideal candidates have 2+ years in medical spa or luxury client service and a professional, client-focused demeanor.

Qualifications

• 2+ years in a medical spa, day spa, wellness clinic, or luxury customer service environment preferred.
• Strong communication and interpersonal skills with a professional appearance.
• Comfortable using EMR and spa scheduling software.
• Able to work evenings and weekends and maintain a premium client experience.

Responsibilities

• Welcome and check in patients/clients with a warm and professional attitude
• Answer phone calls, texts, emails, and social media inquiries
• Schedule, confirm, and manage appointments
• Process payments and maintain accurate patient/client records
• Assist with patient/client intake forms and documentation
• Coordinate provider schedules and daily spa & clinic operations
• Follow up with leads, consultations, and existing patients/clients
• Educate patients/clients on services, memberships, and treatment packages
• Support marketing promotions and clinic events
• Maintain a clean, organized, and luxury front desk experience
• Help increase client/patient retention through excellent customer service and re-booking
• Sell memberships, packages, and treatment plans

Skills

Customer service

Communication

Organization

Multitasking

Sales experience

Tools

EMR software

Spa scheduling software

Job description

Benefits:

• Competitive salary
• Employee discounts
• Flexible schedule

Front Desk Coordinator – BL Med Spa & Meridian Mind Center Clinic

Position Type: Part-Time (20-30 hours/week)

We are looking for a professional, energetic, and customer-focused Front Desk Coordinator to join our growing luxury wellness spa and medical clinic. This role is perfect for someone who is highly organized, enjoys building relationships with clients, and thrives in a fast-paced environment.

Responsibilities

• Welcome and check in patients/clients with a warm and professional attitude
• Answer phone calls, texts, emails, and social media inquiries
• Schedule, confirm, and manage appointments
• Process payments and maintain accurate patient/client records
• Assist with patient/client intake forms and documentation
• Coordinate provider schedules and daily spa & clinic operations
• Follow up with leads, consultations, and existing patients/clients
• Educate patients/clients on services, memberships, and treatment packages
• Support marketing promotions and clinic events
• Maintain a clean, organized, and luxury front desk experience
• Help increase client/patient retention through excellent customer service and re-booking
• Sell memberships, packages, and treatment plans

Qualifications

• 18 years old or older
• Minimum 2 years of previous experience in a medical spa, day spa, wellness clinic, or luxury customer service environment preferred
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Comfortable using medical spa scheduling software and electronic medical records (EMR) systems
• Professional appearance and positive attitude
• Sales experience
• Verify insurance (if applicable)
• Work evenings & weekends

What We Offer

• Competitive hourly pay
• Growth opportunities within a rapidly expanding wellness spa and medical clinic
• Positive and supportive team environment
• Opportunity to be part of an exciting luxury wellness brand
• Service perks

We are looking for someone who is passionate about helping people, creating exceptional customer experiences, and growing with our team.