Front Desk Coordinator - BL Med Spa & Meridian Mind Center Clinic

Bl Spa Llc; Glendale (AZ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive hourly pay

Growth opportunities within a rapidly扩

Positive and supportive team

Job summary

BL Spa Llc in Glendale, AZ is seeking a polished Front Desk Coordinator for our luxury wellness spa and Meridian Mind Center Clinic. This full-time role (35 hours/week) focuses on warm client check-ins, scheduling, payments, and smooth front desk operations.

You will engage with clients across calls, texts, and social channels, coordinate provider schedules, support promotions, and drive patient retention through exceptional service.

Qualifications

• Experience in medical office, medical spa, wellness clinic, or luxury client services preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable using scheduling software and EMR systems.
• Professional appearance and positive attitude.
• Sales experience is a strong asset.
• Verify insurance (if applicable).

Responsibilities

• Greet and check in patients with warmth and professionalism.
• Answer calls, texts, emails, and social media inquiries.
• Schedule, confirm, and manage appointments.
• Process payments and maintain patient records.
• Assist with intake forms and documentation.
• Coordinate provider schedules and clinic operations.
• Follow up with leads, consultations, and existing patients.
• Educate on services, memberships, and packages.
• Support marketing promotions and clinic events.
• Maintain a luxury front desk environment.
• Drive patient retention through outstanding service and rebooking.
• Sell memberships and treatment plans.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Professional appearance

Sales experience

Insurance verification

Tools

Scheduling software

EMR systems

Job description

Benefits

• Competitive salary
• Employee discounts
• Flexible schedule

Front Desk Coordinator – BL Med Spa & Meridian Mind Center Clinic

Position Type: Full-Time (35 hours/week)

We are looking for a professional, energetic, and customer-focused Front Desk Coordinator to join our growing luxury wellness spa and medical clinic. This role is perfect for someone who is highly organized, enjoys building relationships with clients, and thrives in a fast-paced environment.

Responsibilities

• Welcome and check in patients/clients with a warm and professional attitude
• Answer phone calls, texts, emails, and social media inquiries
• Schedule, confirm, and manage appointments
• Process payments and maintain accurate patient/client records
• Assist with patient/client intake forms and documentation
• Coordinate provider schedules and daily spa & clinic operations
• Follow up with leads, consultations, and existing patients/clients
• Educate patients/clients on services, memberships, and treatment packages
• Support marketing promotions and clinic events
• Maintain a clean, organized, and luxury front desk experience
• Help increase patient retention through excellent customer service and rebooking
• Sell memberships and treatment plans

Qualifications

• Previous experience in a medical office, medical spa, wellness clinic, or luxury customer service environment preferred
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Comfortable using scheduling software and electronic medical records (EMR) systems
• Professional appearance and positive attitude
• Sales experience is a strong asset
• Verify insurance (if applicable)

What We Offer

• Competitive hourly pay
• Growth opportunities within a rapidly expanding wellness spa and medical clinic
• Positive and supportive team environment
• Opportunity to be part of an exciting luxury wellness brand

We are looking for someone who is passionate about helping people, creating exceptional customer experiences, and growing with our team.