Luxury Wellness Front Desk Specialist

Bl Spa Llc; Glendale (AZ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive hourly pay

Growth opportunities within a rapidly扩

Positive and supportive team

Job summary

BL Spa Llc in Glendale, AZ is seeking a polished Front Desk Coordinator for our luxury wellness spa and Meridian Mind Center Clinic. This full-time role (35 hours/week) focuses on warm client check-ins, scheduling, payments, and smooth front desk operations.

You will engage with clients across calls, texts, and social channels, coordinate provider schedules, support promotions, and drive patient retention through exceptional service.

Qualifications

• Experience in medical office, medical spa, wellness clinic, or luxury client services preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable using scheduling software and EMR systems.
• Professional appearance and positive attitude.
• Sales experience is a strong asset.
• Verify insurance (if applicable).

Responsibilities

• Greet and check in patients with warmth and professionalism.
• Answer calls, texts, emails, and social media inquiries.
• Schedule, confirm, and manage appointments.
• Process payments and maintain patient records.
• Assist with intake forms and documentation.
• Coordinate provider schedules and clinic operations.
• Follow up with leads, consultations, and existing patients.
• Educate on services, memberships, and packages.
• Support marketing promotions and clinic events.
• Maintain a luxury front desk environment.
• Drive patient retention through outstanding service and rebooking.
• Sell memberships and treatment plans.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Professional appearance

Sales experience

Insurance verification

Tools

Scheduling software

EMR systems

Job description

BL Spa Llc in Glendale, AZ is seeking a polished Front Desk Coordinator for our luxury wellness spa and Meridian Mind Center Clinic. This full-time role (35 hours/week) focuses on warm client check-ins, scheduling, payments, and smooth front desk operations.

You will engage with clients across calls, texts, and social channels, coordinate provider schedules, support promotions, and drive patient retention through exceptional service.