Luxury Store Team Leader & Guest Experience Coach

Inside Lvmh; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Tiffany & Co. is seeking a Team Manager in Dallas to lead and mentor the sales, operations, and security teams, ensuring top-tier client service and achievement of sales targets.

You will oversee store operations in the Director's absence and champion Tiffany’s guest experience and brand values. You will coach the team on client development, elevate the Tiffany Experience Index, and drive performance on key product pillars while maintaining strong relationships with clients and colleagues across

Qualifications

• Minimum of 3 years of retail or luxury retail store management experience or relevant customer related experience.
• Proven track record in sales generation and managing targets.
• Flexibility to work non-traditional hours including days, nights, weekends and holidays.
• Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, Power Point, client tracking systems and POS systems.
• Authorization to work in the United States.

Responsibilities

• Coach and support the sales and/or operations of a Tiffany store to meet or exceed commercial and profitability targets.
• Lead and collaborate with the Store Director to deliver extraordinary client experiences.
• Cultivate an entrepreneurial spirit and deliver excellence while upholding LVMH values.

Skills

Retail store management

Sales leadership

Client relationship management

Strategic thinking

Mentoring & coaching

Education

Bachelor's degree

Graduate gemologist (GIA) preferred

Tools

Microsoft Office

POS system

Excel

Outlook

Visio

PowerPoint

Job description

Tiffany & Co. is seeking a Team Manager in Dallas to lead and mentor the sales, operations, and security teams, ensuring top-tier client service and achievement of sales targets.

You will oversee store operations in the Director's absence and champion Tiffany’s guest experience and brand values. You will coach the team on client development, elevate the Tiffany Experience Index, and drive performance on key product pillars while maintaining strong relationships with clients and colleagues across