Luxury Retail Team Leader - Client Experience & Growth

LVMH Group; Dallas (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Tiffany & Co. in Dallas seeks a Team Manager to support the Director in leading sales, operations and security teams, elevating the Tiffany store experience. You will mentor staff, coach on client service, and oversee store operations in the Director's absence.

You will drive client development, maintain brand desirability, and model LVMH values across the team, while staying hands-on on the sales floor and ensuring exceptional client experiences.

Qualifications

• Minimum 3 years of retail or luxury retail store management experience or relevant customer related experience (e.g., hospitality).
• Proven track record in sales generation, managing the achievement of sales results.
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, Power Point, Client tracking systems and Point of Sales (POS) system.
• Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.).
• Must have authorization to work in the United States or in the country where the position is based.

Responsibilities

• Coach, guide and support the sales and/or operations of a Tiffany store to meet or exceed targets.
• Lead the team to deliver extraordinary client experiences and partner with the Store Director.
• Demonstrate leadership that embodies the LVMH values and cultivate an entrepreneurial spirit.

Skills

Retail leadership

Sales target achievement

Client relationship management

Coaching & mentoring

People management

Education

College/university degree

GIA gemology coursework

Tools

Microsoft Office

POS systems

Client tracking systems

Job description

Tiffany & Co. in Dallas seeks a Team Manager to support the Director in leading sales, operations and security teams, elevating the Tiffany store experience. You will mentor staff, coach on client service, and oversee store operations in the Director's absence.

You will drive client development, maintain brand desirability, and model LVMH values across the team, while staying hands-on on the sales floor and ensuring exceptional client experiences.