Luxury Store Team Leader & Guest Experience Coach

Socket.dev

Beverly Hills (CA)

On-site

USD 111,000 - 156,000

Full time

6 days ago

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Job summary

Tiffany & Co. in Beverly Hills is seeking a Team Manager to support the Director in leading, developing and supporting the sales, operations and security team members to meet or exceed commercial targets and elevate the store experience.

You will assume oversight when the Director is not present and act as a mentor and Coach to deliver unsurpassed client service. You will coach, guide and support the sales and/or operations to orchestrate the client experience, drive targets, and deliver Tiffany

Qualifications

Minimum of 3 years of retail or luxury store management experience or relevant customer related experience.
Proven track record in sales generation and achieving commercial results.
Flexibility to work non-traditional hours including nights, weekends and holidays.
Authorization to work in the United States.

Responsibilities

Coach, guide and support store sales and/or operations to meet targets and deliver exceptional client experiences.
Lead with service excellence, acting as a mentor and presence on the sales floor.
Drive client development and cultivate new and existing relationships.
Ensure operational excellence and compliance with procedures.
Attract, hire and retain top talent and foster high performance.