Luxury Store Team Leader - Elevate Client Experience

Laurelton Jewelry; Beverly Hills, Northern (CA, KY); Hybrid; USD 111,000 - 156,000; Full time

Job summary

Tiffany & Co. in Beverly Hills is seeking a Team Manager to support the Director in leading, developing and supporting the sales, operations and security team members to meet and exceed commercial targets and elevate the store experience.

You will be a dynamic, attentive leader who coaches, mentors and builds relationships with clients, delivering Tiffany Touch moments, driving KPIs, and aligning with the Store Director to sustain exceptional, client‑centric service.

Qualifications

• 3+ years in luxury retail management or related customer-facing leadership.
• Proven track record in sales generation and client relationship building.
• Flexibility to work non-traditional hours (nights, weekends, holidays).

Responsibilities

• Coach and support the sales, operations, and security team to meet/exceed commercial targets.
• Lead by example to create a climate of service excellence and client care.
• Develop and deepen client relationships; deliver exceptional Tiffany Touch moments.
• Drive key product pillars, client development, and KPIs across the store.

Skills

Store management

Sales leadership

Client development

KPI management

Education

College degree preferred

Tools

Microsoft Office

Word

Excel

Outlook

Visio

PowerPoint

POS system

Job description

Tiffany & Co. in Beverly Hills is seeking a Team Manager to support the Director in leading, developing and supporting the sales, operations and security team members to meet and exceed commercial targets and elevate the store experience.

You will be a dynamic, attentive leader who coaches, mentors and builds relationships with clients, delivering Tiffany Touch moments, driving KPIs, and aligning with the Store Director to sustain exceptional, client‑centric service.