Luxury Store Team Lead & Client Experience Coach

Tiffany & Co.; Manhasset (NY); On-site; USD 102,000 - 144,000; Full time

Benefits offered by this job

Bonus eligibility

Sales incentives

Job summary

Tiffany & Co. in Manhasset seeks a Team Manager to help the Director lead sales, operations and security, elevate the store experience, and act as a mentor and guest-experience leader.

You will coach the team, drive client development, protect brand standards, and deliver Tiffany Touch moments while maintaining a high-performance, service-centric culture. Requirements include at least 3 years in luxury retail management, willingness to work non-traditional hours, and eligibility to work in the

Qualifications

• Minimum of 3 years of retail or luxury retail store management experience.
• Proven track record in sales generation.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Proven ability to develop new opportunities and maintain client relationships while ensuring brand recognition and penetration in market.
• Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, Power Point, Client tracking systems and POS.

Responsibilities

• Coach and support the sales and/or operations to meet or exceed commercial targets.
• Lead and coach on the sales floor, providing management presence.
• Drive client development activities and cultivate new and existing clients.
• Act on client feedback to improve service and elevate the Tiffany Experience.

Skills

Retail store management

Sales targeting

Client relationship management

MS Office proficiency

Education

College/university degree

Tools

POS system

MS Office

Job description

Tiffany & Co. in Manhasset seeks a Team Manager to help the Director lead sales, operations and security, elevate the store experience, and act as a mentor and guest-experience leader.

You will coach the team, drive client development, protect brand standards, and deliver Tiffany Touch moments while maintaining a high-performance, service-centric culture. Requirements include at least 3 years in luxury retail management, willingness to work non-traditional hours, and eligibility to work in the