Luxury Retail Team Manager: Elevate Client Experience

Tiffany & Co; Manhasset, Northern (NY, KY); Hybrid; USD 102,000 - 144,000; Full time

Benefits offered by this job

Bonus

Sales incentives

Job summary

Tiffany & Co. in Manhasset, NY, seeks a Team Manager to support the Director in leading the sales, operations and security teams, ensuring exceptional client service and hitting commercial targets.

You will mentor staff, develop client relationships, and drive key product pillars while upholding Tiffany's values. Candidates should have 3+ years in luxury retail leadership and be able to work non-traditional hours.

Qualifications

• Minimum of 3 years of retail or luxury store management experience.
• Proven track record in sales generation and achieving commercial results.
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Proficiency with Microsoft Office and POS systems; ability to manage client relationships and brand presence.

Responsibilities

• Coach and support sales and operations to meet commercial targets.
• Lead a climate of service excellence and partner with Store Director.
• Cultivate client relationships and drive development of new and existing clients.
• Improve Tiffany client experience through leadership and guest engagement.

Skills

Retail management

Sales generation

Client relationships

Leadership

Flexible hours

Education

College/university degree

Tools

Microsoft Office

POS system

Client tracking systems

Job description

Tiffany & Co. in Manhasset, NY, seeks a Team Manager to support the Director in leading the sales, operations and security teams, ensuring exceptional client service and hitting commercial targets.

You will mentor staff, develop client relationships, and drive key product pillars while upholding Tiffany's values. Candidates should have 3+ years in luxury retail leadership and be able to work non-traditional hours.