Luxury Retail Team Manager: Client Experience & Growth

LVMH Group; Manhasset, Northern (NY, KY); Hybrid; USD 102,000 - 144,000; Full time

Job summary

Tiffany & Co. in Manhasset, NY seeks a Team Manager to support the Store Director by coaching the sales and operations teams, elevating the client experience, and driving commercial results.

You will oversee the store when the Director is away and serve as a mentor and guest-experience leader. The role emphasizes developing client relationships, guiding staff across product pillars, and maintaining high service standards.

Qualifications

• Minimum of 3 years of retail or luxury retail store management experience.
• Proven track record in sales generation and achieving commercial results.
• Ability to work non-traditional hours including weekends and holidays.
• Proficiency with Microsoft Office and POS systems.

Responsibilities

• Coach and support store team to deliver exceptional client experiences and meet targets.
• Manage store operations with a focus on hospitality and efficiency.
• Develop client relationships and drive loyalty with Tiffany Touch moments.
• Lead, mentor and motivate employees, ensuring alignment with brand standards.
• Ensure compliance with internal controls and reporting.

Skills

Leadership

Sales generation

Client relationships

Coaching / mentoring

Education

Bachelor's degree

Tools

Microsoft Office

POS system

Job description

Tiffany & Co. in Manhasset, NY seeks a Team Manager to support the Store Director by coaching the sales and operations teams, elevating the client experience, and driving commercial results.

You will oversee the store when the Director is away and serve as a mentor and guest-experience leader. The role emphasizes developing client relationships, guiding staff across product pillars, and maintaining high service standards.