Luxury Store Sales Manager — Clienteling & Growth

Saks Fifth Avenue; Boston (MA); On-site; USD 71,000 - 89,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Job summary

Saks Fifth Avenue is seeking a Sales Manager to own the sales experience in-store, coaching a high-performing team to deliver exceptional client service and drive sales. The role requires strategic clienteling, event planning, and cross-functional partnerships to meet store goals.

You will cultivate client relationships, lead onboarding and training, and leverage marketing tools to grow wallet share while upholding Saks’ luxury brand standards.

Qualifications

• 4 year degree is required.
• Proficiency with Word, Excel and related technology.
• Flexibility to work evenings, weekends and holidays.
• 3+ years of management experience with a selling team.

Responsibilities

• Establish deep relationships with clients and grow repeat business to achieve sales goals.
• Deliver memorable shopping experiences; plan client appointments for results.
• Maximize each client appointment to address fashion needs.
• Inform clients of in-store events to enhance engagement.
• Diagnose client spend and identify opportunities to increase wallet share.
• Build personal brand as fashion authority through proactive marketing.

Skills

Leadership

Customer service

Education

4 year degree

Tools

Word

Excel

CRM software

Clienteling tool

Job description

Saks Fifth Avenue is seeking a Sales Manager to own the sales experience in-store, coaching a high-performing team to deliver exceptional client service and drive sales. The role requires strategic clienteling, event planning, and cross-functional partnerships to meet store goals.

You will cultivate client relationships, lead onboarding and training, and leverage marketing tools to grow wallet share while upholding Saks’ luxury brand standards.