Luxury Sales Manager: Clienteling & Team Growth

060 SAKS & CO LLC; New York (NY); On-site; USD 86,000 - 107,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Basic life insurance

Supplemental life insurance

Disability insurance

Associate discount

Job summary

Saks Fifth Avenue is seeking a Sales Manager to lead selling and operations while delivering exceptional client experiences. You will establish deep client relationships, plan events, and drive repeat business across our luxury stores in New York.

The role emphasizes leadership, strategic use of clienteling tools, and leveraging social media for client acquisition. 3+ years of management experience and strong MS Office and social selling skills are required.

Qualifications

• Must be flexible in scheduling including evenings, weekends and holidays.
• 3+ years of management experience leading selling and operations teams.
• Proficiency with technology, including clienteling and social media platforms.

Responsibilities

• Establish deep client relationships and drive repeat business to hit sales and event goals.
• Deliver memorable client experiences; plan appointments to maximize results.
• Maximize each appointment and leverage client networks for growth.
• Inform clients of in-store events; partner with Store Director and Area Marketing Manager.
• Identify patterns in client spend; seek opportunities to increase wallet share.
• Grow new client acquisition via social media, referrals and networking.
• Use clienteling tools to stay connected and provide targeted recommendations.
• Deliver 24/7 service through technology and proactive outreach.

Skills

Interpersonal skills

Collaboration

Adaptability (fast-paced)

Operational organization

Leadership

Critical thinking

Change leadership

Social selling

Scheduling flexibility

Tools

MS Office

Clienteling tools

Social media tools

Job description

Saks Fifth Avenue is seeking a Sales Manager to lead selling and operations while delivering exceptional client experiences. You will establish deep client relationships, plan events, and drive repeat business across our luxury stores in New York.

The role emphasizes leadership, strategic use of clienteling tools, and leveraging social media for client acquisition. 3+ years of management experience and strong MS Office and social selling skills are required.