Luxury Sales Manager & Clienteling Leader

Saks Fifth Avenue Llc; United States; On-site; USD 68,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Employee discount

Job summary

Saks Fifth Avenue is seeking a Sales Manager to own the in-store sales experience, drive clienteling, and lead a high-performing team across client relationships and events. You will recruit, onboard, train, and develop staff while maintaining Saks Fifth Avenue brand standards and delivering exceptional service.

The role emphasizes coaching on selling behaviors, managing schedules, and leveraging data to increase client spend. Competitive benefits and a strong leadership culture are offered.

Qualifications

• Supervisory experience leading a team of direct reports is required.
• Proven track record of managing selling and operations workforces to achieve business results.
• Proficiency with clienteling tools, social selling, and Google Workspace is preferred.

Responsibilities

• Recruit and onboard new hires with urgency and high quality."
• Train and develop team members, set goals aligned with department objectives.
• Coach and mentor associates, provide feedback and follow-up for improvement.
• Oversee scheduling and daily task prioritization to meet business needs.
• Foster client relationships and drive clienteling to grow wallet share.
• Support events and experiences to engage top clients and drive sales.

Skills

Leadership experience

Sales leadership

Communication skills

Customer service mindset

Team coaching

Education

4-year degree preferred

Tools

Clienteling tools

Social media (social selling)

Google Workspace

Job description

Saks Fifth Avenue is seeking a Sales Manager to own the in-store sales experience, drive clienteling, and lead a high-performing team across client relationships and events. You will recruit, onboard, train, and develop staff while maintaining Saks Fifth Avenue brand standards and delivering exceptional service.

The role emphasizes coaching on selling behaviors, managing schedules, and leveraging data to increase client spend. Competitive benefits and a strong leadership culture are offered.