Luxury Retail Sales Manager - Clienteling & Team Growth

Brobston Group; New York (NY); On-site; USD 86,000 - 107,000; Full time

Benefits offered by this job

Medical insurance

Associate discount

Job summary

Saks Fifth Avenue is seeking a Sales Manager to lead a high-performing direct reports team focused on clienteling and elevated service. The role emphasizes coaching, onboarding, training, and performance management across selling teams and select Managers.

The Sales Manager will coach Style Advisors, drive client relationships, and leverage technology and social selling to meet sales and event goals. A strong leadership mindset is required.

Qualifications

• 3+ years of management experience in retail and sales operations.
• Ability to lead and develop a high-performing sales team.
• Strong clienteling and relationship-building capabilities.
• Proficiency with social selling and technology tools.

Responsibilities

• Establish deep relationships with clients and drive repeat business to achieve sales goals.
• Coach and develop Style Advisors to build their personal brand as fashion authorities.
• Onboard and train new hires and develop Managers in select stores.
• Drive events and experiences in partnership with leadership to increase engagement.
• Use clienteling tools to stay connected with clients and offer targeted recommendations.

Skills

Clienteling tools

MS Office

Interpersonal skills

Leadership

Sales-driven

Tools

CRM system

MS Office Suite

Job description

Saks Fifth Avenue is seeking a Sales Manager to lead a high-performing direct reports team focused on clienteling and elevated service. The role emphasizes coaching, onboarding, training, and performance management across selling teams and select Managers.

The Sales Manager will coach Style Advisors, drive client relationships, and leverage technology and social selling to meet sales and event goals. A strong leadership mindset is required.