Luxury Store Manager — Elevate Client Experience & Sales

TUMI; Commerce (CA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Work-life balance

Training

Employee Discount

Paid time off

Tuition Reimbursement

Employee Assistance Program

Medical, dental and vision coverage

401k with company match

Pet Insurance

Company incentive program

Job summary

TUMI's Retail Store Manager leads a premium client experience, building lasting relationships and driving sales through exceptional service. You will manage daily store operations, uphold brand standards, and work with teammates to grow the business.

The ideal candidate brings luxury retail proven sales success, strong coaching skills, and a passion for fashion and travel. This role offers growth within a dynamic, entrepreneurial environment and competitive benefits.

Qualifications

• Proven track record of meeting sales goals.
• Experience in luxury retail preferred.
• Able to lead and mentor a team.
• Willing to work nights, weekends, holidays.
• Strong organizational and planning skills.

Responsibilities

• Meet and exceed personal sales and KPI metrics.
• Lead by example and motivate the team.
• Delegate tasks clearly and plan store activities.
• Develop short- and long-term store strategies.
• Train and coach team members to improve performance.
• Ensure high standards of client service and store presentation.

Skills

Sales experience

Client service

Time management

Leadership

Communication

Flexibility

Job description

TUMI's Retail Store Manager leads a premium client experience, building lasting relationships and driving sales through exceptional service. You will manage daily store operations, uphold brand standards, and work with teammates to grow the business.

The ideal candidate brings luxury retail proven sales success, strong coaching skills, and a passion for fashion and travel. This role offers growth within a dynamic, entrepreneurial environment and competitive benefits.