Luxury Retail Store Manager – Lead & Elevate Client Experience

TUMI; Salt Lake City (UT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Work-life balance

Training

Employee Discount

Paid time off

Tuition Reimbursement

Employee Assistance Program (EAP)

Medical/Dental/Vision benefits

401k with company match

Incentive program

Job summary

Store Manager at TUMI is responsible for creating a client experience that reflects our luxury ethos and drives sales in a high-end retail environment. You will build and maintain strong client relationships while leading a team to achieve store goals and KPI metrics.

The role requires a commitment to client service, a passion for luxury markets, and proven leadership with opportunities for growth and professional development.

Qualifications

• Strong client service focus and sales ability.
• Leadership experience with coaching and development.
• Proven track record hitting sales KPIs.

Responsibilities

• Lead store team to deliver outstanding client experiences.
• Meet and exceed personal sales and KPI targets.
• Manage store scheduling, payroll and operations.
• Develop staff through training and feedback.

Skills

Client service

Sales goals

Team leadership

Time management

Integrity

Job description

Store Manager at TUMI is responsible for creating a client experience that reflects our luxury ethos and drives sales in a high-end retail environment. You will build and maintain strong client relationships while leading a team to achieve store goals and KPI metrics.

The role requires a commitment to client service, a passion for luxury markets, and proven leadership with opportunities for growth and professional development.