Luxury Store Floor Leader

kate spade new york; Kansas City (KS); Sur place; USD 22 000 - 34 000; Plein temps

Résumé du poste

kate spade new york seeks an experienced Supervisor to lead a high-energy luxury retail team in a dynamic store environment. You will drive sales, coach colleagues, and ensure flawless customer experiences on the floor and online channels.

You’ll partner with leadership to recruit, onboard, and develop staff while maintaining operational excellence, cash handling, and inventory accuracy. Schedule flexibility is required to meet business needs.

Qualifications

• 2+ years in a retail service environment in a management or floor leadership role.
• Proficient with Excel, Word, PowerPoint and Outlook.
• Strong English language proficiency; effective communication on the floor.
• Experience with omni-channel/virtual selling tools and clienteling systems.

Responsabilités

• Drive personal sales and lead the team to hit KPI targets; analyze metrics and apply best practices.
• Build client relationships and deliver exceptional in-store and after-sales experiences.
• Coach and develop the team; participate in recruitment and onboarding.
• Oversee opening/closing procedures, cash handling, POS transactions, and stockroom organization.
• Promote omni-channel initiatives and digital engagement, including live-stream selling.

Connaissances

Retail leadership

Customer service

Communication

Multi-tasking

Outils

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Description du poste

kate spade new york seeks an experienced Supervisor to lead a high-energy luxury retail team in a dynamic store environment. You will drive sales, coach colleagues, and ensure flawless customer experiences on the floor and online channels.

You’ll partner with leadership to recruit, onboard, and develop staff while maintaining operational excellence, cash handling, and inventory accuracy. Schedule flexibility is required to meet business needs.