Luxury Spa Experience Specialist

Yaamava Resort & Casino at San Manuel; Highland (CA); On-site; USD 48,000 - 68,000; Full time

Job summary

Yaamava Resort & Casino at San Manuel seeks a Spa Room Specialist to guide guests through their spa experiences with exceptional hospitality. You will maintain clean, safe spa environments and assist service providers to uphold best-in-class standards.

You will greet guests, prepare rooms, replenish supplies, and ensure consistent, high-quality guest service in a fast-paced casino spa setting. Flexibility for weekends and holidays is required.

Qualifications

• High School diploma or GED required; spa or luxury guest-service background preferred.
• Strong communication and interpersonal skills with guest-focused approach.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Greet guests with gracious, professional service and guide them through the spa experience.
• Prepare rooms, sanitize treatment areas, and ensure cleanliness and readiness for guests.
• Replenish products and maintain inventory in treatment and dispensary areas.
• Assist service providers and support operations to ensure efficient spa functions.
• Maintain a positive demeanor and flexibility in a fast-paced casino spa environment.

Skills

Guest service

Communication

Interpersonal skills

Discretion with confidential info

multitasking

Education

High School diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Yaamava Resort & Casino at San Manuel seeks a Spa Room Specialist to guide guests through their spa experiences with exceptional hospitality. You will maintain clean, safe spa environments and assist service providers to uphold best-in-class standards.

You will greet guests, prepare rooms, replenish supplies, and ensure consistent, high-quality guest service in a fast-paced casino spa setting. Flexibility for weekends and holidays is required.