Luxury Showroom Operations Lead

Pittet Architecturals; Dallas (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

Pittet Architectural Management, Inc. seeks an Operations Associate to coordinate daily operations, inventory, and showroom activities, ensuring on-time fulfillment and luxury presentation.

You will collaborate with Sales, Marketing, Purchasing, and Leadership to maintain smooth, high-quality service. The ideal candidate has 3–5+ years in operations or showroom leadership, is highly organized, and ready to own processes end-to-end with a hands-on, proactive approach.

Qualifications

• 3–5+ years of experience in operations management, warehouse leadership, showroom management, or a similar hands-on leadership role
• Physically capable of lifting 100+ lbs with care and confidence
• Strong leadership skills with the ability to hold a team accountable, delegate effectively, and lead by example on the floor
• Highly organized with strong attention to detail and the ability to manage multiple priorities at once
• Proven ability to create, improve, and enforce systems and processes for daily operations
• Strong problem-solving mindset—someone who brings solutions first, not just identifies problems
• Experience managing inventory control, shipping and receiving, packing, repairs, and operational workflow
• Comfortable working in a fast-paced, high-accountability environment where standards and execution matter
• Strong communication skills and the ability to work closely with Sales, Marketing, Purchasing, and Leadership teams
• Has done inventory counts
• Ability to protect and maintain a luxury showroom environment with high presentation standards
• Experience in luxury goods, architectural materials, construction, stone, furniture, design, or high-touch product businesses is strongly preferred
• Must be dependable, self-motivated, and committed to seeing projects through from start to finish

Responsibilities

• Manage all incoming and outgoing inventory with accuracy, urgency, and full accountability
• Ensure all orders are packed, shipped, and fulfilled on time while maintaining the highest standards of care and presentation
• Oversee showroom merchandising, organization, cleanliness, and repairs to ensure the space reflects the luxury standard of Pittet Architecturals
• Lead the operations team by setting clear expectations, delegating responsibilities, and holding the team accountable for results
• Monitor and reduce shipping damages, product breakage, and inventory shrinkage through strong process control and team discipline
• Maintain accurate inventory counts and ensure the physical inventory matches what is reflected in the system
• Build, improve, and enforce operational systems and SOPs for inventory management, fulfillment, repairs, and daily workflow
• Coordinate with the Sales team to ensure product availability, packing lists, sample requests, and order fulfillment are handled efficiently
• Work closely with Marketing to ensure new inventory is showroom-ready and properly prepared for photography, promotion, and digital merchandising
• Ensure all client and internal operational requests are responded to within 24 hours with urgency and professionalism
• Order and manage operational supplies, materials, and equipment needed for daily execution
• Protect the CEO’s time by solving day-to-day operational issues independently and ensuring the business runs predictably without constant escalation
• Lead from the floor by example—physically present, hands-on, and committed to maintaining high standards across the entire operation

Job description

Pittet Architectural Management, Inc. seeks an Operations Associate to coordinate daily operations, inventory, and showroom activities, ensuring on-time fulfillment and luxury presentation.

You will collaborate with Sales, Marketing, Purchasing, and Leadership to maintain smooth, high-quality service. The ideal candidate has 3–5+ years in operations or showroom leadership, is highly organized, and ready to own processes end-to-end with a hands-on, proactive approach.