Luxury Showroom Manager — Flexible Schedule & Clienteling

Brobston Group; Pittsburgh (Allegheny County); On-site; USD 55,000 - 75,000; Full time

Job summary

Brobston Group in Pittsburgh seeks a Showroom Manager to lead luxury client experiences and drive sales performance. You will coach a professional team, manage showroom operations, and partner with leadership to elevate client service and brand standards.

Ideal candidates bring 2+ years in luxury retail, strong watch-market knowledge, and proficiency with Microsoft Office and retail systems. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• 2+ years of retail service experience (luxury preferred).
• Knowledge of watch trends and marketplace competition.
• High school diploma or equivalent; college degree or equivalent work experience preferred.

Responsibilities

• Achieve sales goals through clienteling and building client relationships.
• Evaluate team performance, coach, and develop staff growth plans.
• Monitor market trends and client shopping behaviors.
• Forecast and plan for payroll, staffing, and daily showroom operations.
• Support recruitment, retention, teamwork, and collaboration.
• Develop product knowledge and train the team on showroom and online collections.

Skills

Clienteling

Coaching

Sales focus

Communication

Retail systems

Education

High school diploma

College degree preferred

Tools

Microsoft Office

Retail software

Job description

Brobston Group in Pittsburgh seeks a Showroom Manager to lead luxury client experiences and drive sales performance. You will coach a professional team, manage showroom operations, and partner with leadership to elevate client service and brand standards.

Ideal candidates bring 2+ years in luxury retail, strong watch-market knowledge, and proficiency with Microsoft Office and retail systems. Flexibility for evenings, weekends, and holidays is required.