Luxury Showroom Front Desk Concierge

Aston Carter; Florida; On-site; USD 26,000 - 28,000; Full time

Job summary

Aston Carter is seeking a professional Receptionist for our on-site office in Doral, FL. The role is a contract-to-hire opportunity at the front desk, delivering essential administrative support in a fast-paced luxury showroom setting.

The ideal candidate has 2+ years of receptionist or administrative experience, strong Microsoft Office skills, excellent communication, and the ability to multitask while maintaining a welcoming, professional presence for clients and staff.

Qualifications

• High school diploma or equivalent.
• 2+ years of administrative or receptionist experience in a fast-paced environment.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Comfort using general office technology such as phones, computers, printers, and copiers.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with a customer service mindset.
• Solid organizational skills and strong attention to detail.
• Ability to manage multiple tasks simultaneously with efficiency and professionalism.
• Proactive problem-solving skills and the ability to take initiative.
• Front desk and receptionist experience with direct customer service responsibilities.
• Ability to interact effectively with both internal team members and external visitors.
• Spanish language skills for communicating with a diverse client base.

Responsibilities

• Greet and assist all visitors, clients, and vendors in a warm, professional, and courteous manner.
• Respond to incoming calls and electronic communications, ensuring timely, accurate responses or appropriate redirection.
• Provide administrative support to the manager, drafters, designers, and all team members across the organization.
• Perform general office duties including ordering supplies, maintaining inventory, and ensuring essential materials are stocked.
• Operate standard office equipment such as computers, phones, photocopiers, printers, and filing systems.
• Sort, scan, and distribute all incoming correspondence, including mail, faxes, and emails.
• Coordinate schedules, reserve conference rooms, and manage the company calendar to support meetings and appointments.
• Collect, reconcile, and submit reimbursement requests and payment documentation for team members and providers.
• Prepare and send packages through carriers such as FedEx, ensuring accurate documentation and timely delivery.
• Assist the Service Department by handling client inquiries, documenting details, and forwarding messages to the appropriate contacts.
• Manage office correspondence, handle complaints professionally, and respond to general queries with clear, helpful information.
• Distribute outgoing checks to providers and scan incoming checks to the Financial Team for processing.
• Coordinate with third-party service providers such as landscapers, pest control, electricians, and cleaners to support facility needs.
• Support overall office and administrative operations by identifying opportunities for process improvements and helping implement changes.
• Resolve issues related to international packages by contacting carriers such as FedEx or DHL, identifying delays or problems, and communicating updates to relevant team members.
• Collaborate with the manager to create and update the walk-in schedule for the sales team, helping ensure appropriate staffing and coverage.
• Promote and maintain a professional, welcoming environment at the front desk so all visitors feel attended to and supported from arrival to departure.

Skills

Receptionist experience

Administrative experience

Customer service mindset

Multitasking

Organizational skills

Spanish language skills

Communication skills

Front desk experience

Proactive problem-solving

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Aston Carter is seeking a professional Receptionist for our on-site office in Doral, FL. The role is a contract-to-hire opportunity at the front desk, delivering essential administrative support in a fast-paced luxury showroom setting.

The ideal candidate has 2+ years of receptionist or administrative experience, strong Microsoft Office skills, excellent communication, and the ability to multitask while maintaining a welcoming, professional presence for clients and staff.