Guest Experience & Events Coordinator - Miami

Aston Carter; Miami (FL); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Paid time off

Transit benefits

Job summary

Aston Carter is seeking a Workplace Experience Coordinator - Level 1 in Miami to deliver exceptional service at the front of the house. You will greet employees and visitors, manage passes, handle calls, and support events, mail, and basic facilities tasks.

This role emphasizes professional communication, organized operations, and adherence to security procedures while working on-site in a corporate environment.

Qualifications

• 2 years of experience in customer service or administrative support.
• Experience coordinating meetings and events, including room setup and logistics.
• High School Diploma or GED.
• Ability to follow routines, standards and procedures consistently.
• Clear, professional communication with employees, visitors, vendors and team members.
• Working knowledge of Microsoft Office: Word, Excel, Outlook.
• Strong organizational skills to manage multiple tasks in a fast-paced environment.
• Customer service oriented mindset with strong people skills.

Responsibilities

• Serve as first point of contact for employees and visitors, ensuring a welcoming, professional experience.
• Issue visitor and parking passes and follow security protocols.
• Answer calls professionally to create a positive first impression.
• Prepare and deliver presentations and speak to groups as needed.
• Coordinate on-site events and coordinate room setup and teardown.
• Manage maintenance work orders and coordinate office services as needed.
• Liaise with vendors and support onboarding activities.
• Address inquiries from employees, guests and co-workers with solutions.

Skills

Customer service

Event coordination

MS Office

Communication

Organization

Front desk

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Aston Carter is seeking a Workplace Experience Coordinator - Level 1 in Miami to deliver exceptional service at the front of the house. You will greet employees and visitors, manage passes, handle calls, and support events, mail, and basic facilities tasks.

This role emphasizes professional communication, organized operations, and adherence to security procedures while working on-site in a corporate environment.