Luxury Service Concierge - Elevate Client Experience

Lucid Motors; Millbrae (CA); On-site; USD 26,174 - 35,817; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Job summary

Lucid Motors is hiring a Service Concierge to provide world-class customer service within our service center. You will greet clients, answer phones, and schedule appointments while coordinating with the service team to prioritize work orders and drive a seamless customer experience.

You will manage loaner agreements, communicate with customers, and ensure accurate records. This full-time role requires flexibility with hours, including weekends, and a willingness to learn about Lucid vehicle

Qualifications

• Customer service excellence demonstrated.
• Ability to handle multiple priorities in fast-paced environment.
• Strong written and verbal communication skills.

Responsibilities

• Greet clients and answer phones at the service center.
• Schedule appointments based on capacity and priority levels.
• Log all activities and follow up with customers to verify concerns.

Skills

Customer service

Communication

Multitasking

Tools

Microsoft Office

DMS software

Job description

Lucid Motors is hiring a Service Concierge to provide world-class customer service within our service center. You will greet clients, answer phones, and schedule appointments while coordinating with the service team to prioritize work orders and drive a seamless customer experience.

You will manage loaner agreements, communicate with customers, and ensure accurate records. This full-time role requires flexibility with hours, including weekends, and a willingness to learn about Lucid vehicle