Luxury Sales Support — Flexible Schedule & Career Growth

Tapestry, Inc.; Estero (FL); On-site; USD 2,066,000 - 2,686,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach, the luxury fashion house, invites you to join our Sales Support team in a fast-paced, customer-centric environment. You will greet clients warmly, assist with product selection, and ensure smooth checkout while maintaining a pristine sales floor.

Your role supports stock flow, merchandising, and loss-prevention practices to uphold brand standards. Successful candidates bring 1+ year retail experience, strong English communication, and a passion for fashion trends.

Qualifications

• 1+ years of retail experience, preferably in luxury or premium service.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador and support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Customer service

Cash handling

Communication skills

Multitasking

Attention to detail

English proficiency

Tools

POS system

Walkie talkie

iPad

Laptop

Job description

Coach, the luxury fashion house, invites you to join our Sales Support team in a fast-paced, customer-centric environment. You will greet clients warmly, assist with product selection, and ensure smooth checkout while maintaining a pristine sales floor.

Your role supports stock flow, merchandising, and loss-prevention practices to uphold brand standards. Successful candidates bring 1+ year retail experience, strong English communication, and a passion for fashion trends.