Luxury Sales Support Associate - Brand Ambassador & POS Pro

Tapestry, Inc.; Foley (FL); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate in Foley, FL to welcome clients, assist with purchases, and maintain a well-organized sales floor. You will operate POS systems, process shipments, and support merchandising updates while upholding brand standards.

The role requires fashion awareness, excellent customer service, and strong English communication. A flexible schedule including nights and weekends is expected in a fast-paced luxury retail environment.

Qualifications

• 1+ of previous retail experience (cashier/stock experience, sales etc.).
• Possesses current knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet).
• Utilize walkie talkie, understand and read price and product release sheets.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Cashier skills

Customer service

POS systems

Stockroom operations

English proficiency

Tools

Cash registers

iPad

Mobile POS

Job description

Coach is seeking a Sales Support Associate in Foley, FL to welcome clients, assist with purchases, and maintain a well-organized sales floor. You will operate POS systems, process shipments, and support merchandising updates while upholding brand standards.

The role requires fashion awareness, excellent customer service, and strong English communication. A flexible schedule including nights and weekends is expected in a fast-paced luxury retail environment.