Luxury Retail Brand Ambassador & Sales Support

Tapestry, Inc.; Saint Augustine (FL); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Support Associate to welcome clients, process purchases, and maintain a well-organized sales floor. You will handle shipments, stock replenishment, and visual merchandising while delivering exceptional service.

The role requires flexible scheduling, including nights and weekends, and strong English communication. Ideal candidates have retail or cashier experience, knowledge of POS systems, and a passion for fashion.

Qualifications

• 1+ year of retail experience, preferably luxury retail service.
• Knowledge of fashion trends and market competition.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments; maintain stockroom.
• Maintain housekeeping and adhere to Loss Prevention guidelines.
• Support merchandising updates and team collaboration.

Skills

Retail experience

Customer service

Cash handling

Stock management

Visual merchandising

Tools

POS systems

iPad / Mobile POS

Job description

Coach is seeking a Sales Support Associate to welcome clients, process purchases, and maintain a well-organized sales floor. You will handle shipments, stock replenishment, and visual merchandising while delivering exceptional service.

The role requires flexible scheduling, including nights and weekends, and strong English communication. Ideal candidates have retail or cashier experience, knowledge of POS systems, and a passion for fashion.