Luxury Sales Associate — Personal Styling & Clienteling

Tapestry (Coach/Kate Spade); Tempe (AZ); On-site; USD 30,000 - 42,000; Full time

Job summary

Coach is a global fashion house known for luxury retail excellence. The Sales Associate serves as the front-line ambassador, delivering a personalized shopping experience while meeting personal and store goals and supporting daily store operations.

This role blends luxury retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. A strong English proficiency and 1+ year sales experience are preferred.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation and basic computer use.
• Strong English proficiency.
• Luxury retail background and social media familiarity (preferred).

Responsibilities

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Build lasting client relationships through personalized styling and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers and follow up to close sales.

Skills

Sales experience

English proficiency

Customer service

Fashion trend awareness

Social media savvy

Tools

POS system

Mobile POS

iPad

Job description

Coach is a global fashion house known for luxury retail excellence. The Sales Associate serves as the front-line ambassador, delivering a personalized shopping experience while meeting personal and store goals and supporting daily store operations.

This role blends luxury retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. A strong English proficiency and 1+ year sales experience are preferred.