Luxury Retail Sales Associate — Personal Styling

tapestry; Tejon (NM); On-site; USD 42,981,000 - 56,041,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity/maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for luxury retail experiences, seeking a Sales Associate to deliver personalized service, meet store goals, and support daily operations. You’ll combine in-store expertise with omni‑channel selling, clienteling, and collaboration to boost brand loyalty and revenue.

The role requires 1+ year of luxury retail sales, strong English language skills, POS experience, and comfort with live-streaming or social media activities to engage customers.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Experience with POS operation and basic computer proficiency (iPad/laptop).
• Strong English proficiency.
• Luxury retail background, social media savvy, live-stream shopping experience preferred.

Responsibilities

• Represent Coach as a brand ambassador and follow style and service standards.
• Build client relationships through styling and product knowledge.
• Drive sales through cross-selling and tailored recommendations.
• Use mobile POS, clienteling tools, and social platforms to capture data and encourage repeat purchases.
• Develop personal sales plans to meet KPIs and team goals.
• Source new customers and follow up to close sales.
• Maintain a high-energy, organized sales floor and assist with daily operations.

Skills

Sales experience

Luxury retail

Customer service

POS operation

English proficiency

Social media savvy

Live-stream shopping

Tools

POS systems

Job description

Coach is a global fashion house known for luxury retail experiences, seeking a Sales Associate to deliver personalized service, meet store goals, and support daily operations. You’ll combine in-store expertise with omni‑channel selling, clienteling, and collaboration to boost brand loyalty and revenue.

The role requires 1+ year of luxury retail sales, strong English language skills, POS experience, and comfort with live-streaming or social media activities to engage customers.