Luxury Sales Associate - Personal Styling & Clienteling

kate spade new york; Glendale (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate in Glendale, AZ to deliver a personalized luxury shopping experience and meet store sales goals. You will support daily store operations, participate in omni-channel activities, and contribute to brand initiatives.

The role requires 1+ year of luxury retail sales, strong English, and comfort with POS systems. Flexible scheduling and a teamwork-oriented environment are emphasized.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Experience with POS operations, basic computer proficiency (iPad/laptop, Mobile POS).
• Strong English proficiency.
• Ability to work in a fast-paced environment.
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos (Preferred).

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.

Skills

Sales experience

POS operation

English proficiency

Social media savvy

Live-stream shopping

Tools

Mobile POS

iPad

Job description

Coach is seeking a Sales Associate in Glendale, AZ to deliver a personalized luxury shopping experience and meet store sales goals. You will support daily store operations, participate in omni-channel activities, and contribute to brand initiatives.

The role requires 1+ year of luxury retail sales, strong English, and comfort with POS systems. Flexible scheduling and a teamwork-oriented environment are emphasized.