Luxury Sales Associate: Personal Styling & Clienteling

Tapestry, Inc.; Blueberry Hill (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate to deliver a personalized shopping experience, exceed sales targets, and support store operations. You will blend luxury service with omni-channel selling and collaborate with a high-energy team to drive brand loyalty.

The role emphasizes clienteling, fashion guidance, and maintaining a polished sales floor. Flexibility for busy retail periods and a focus on customer satisfaction are essential.

Qualifications

• 1+ years of sales experience, preferably luxury retail.
• Experience with POS operation and basic computer use (iPad/laptop).
• Strong English proficiency and a customer-focused mindset.
• Background in luxury retail, social media savvy, and clienteling/data capture.

Responsibilities

• Represent Coach as brand ambassador and uphold Style & Service standards.
• Build lasting client relationships through styling, product knowledge, and fashion advice.
• Drive sales via cross-selling, upselling, and personalized recommendations.
• Utilize POS, clienteling tools, and social platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Assist with daily store operations, inventory, and visual merchandising.

Skills

Sales experience

English proficiency

Luxury retail

Clienteling

Social media savvy

Live-stream shopping

Data acquisition

Cross-selling

Tools

POS system

Mobile POS

Job description

Coach is seeking a Sales Associate to deliver a personalized shopping experience, exceed sales targets, and support store operations. You will blend luxury service with omni-channel selling and collaborate with a high-energy team to drive brand loyalty.

The role emphasizes clienteling, fashion guidance, and maintaining a polished sales floor. Flexibility for busy retail periods and a focus on customer satisfaction are essential.