Luxury Sales Associate — Flexible, Omnichannel

kate spade new york; Glendale (AZ); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Résumé du poste

Coach in Glendale, AZ is seeking a Sales Associate to deliver elevated, personalized shopping experiences, meet sales goals, and support store operations. This role blends luxury retail service, omni-channel selling, and teamwork to drive brand loyalty.

The ideal candidate has 1+ years in luxury retail, familiarity with POS systems, social media savvy, and strong English communication. Flexibility for nights and weekends is required; physical tasks include lifting up to 25 lbs and standing for

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Experience with POS operation and basic computer proficiency (iPad/laptop, Mobile POS); walkie-talkie use.
• Strong English proficiency.
• Luxury retail background, social media savvy, live-stream shopping experience preferred.
• Ability to work in a fast-paced environment.

Responsabilités

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
• Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Support inventory cycles: receive shipments, stock shelves, and manage product movement.
• Assist teammates in functional areas as required.
• Foster a collaborative, trust-based environment; encourage team performance.
• Participate in brand initiatives, training programs, and inclusion activities.
• Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

Connaissances

Sales experience

POS operation

English proficiency

Social media savviness

Live-stream shopping experience

Outils

iPad

Mobile POS

Walkie-talkie

Description du poste

Coach in Glendale, AZ is seeking a Sales Associate to deliver elevated, personalized shopping experiences, meet sales goals, and support store operations. This role blends luxury retail service, omni-channel selling, and teamwork to drive brand loyalty.

The ideal candidate has 1+ years in luxury retail, familiarity with POS systems, social media savvy, and strong English communication. Flexibility for nights and weekends is required; physical tasks include lifting up to 25 lbs and standing for