Luxury Sales Associate: Personal Styling & Clienteling

Tapestry, Inc.; California; On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach, a global fashion house founded in New York, seeks a Sales Associate to deliver an elevated, personalized shopping experience and support store operations. You will meet personal and store sales goals while representing the brand with professionalism.

This role blends luxury retail service, omni‑channel selling, and teamwork to drive brand loyalty. Candidates should have 1+ year luxury retail sales experience, strong English, and comfort with POS tools and live-stream shopping.

Qualifications

• 1+ years of sales experience in luxury retail.
• Experience with POS operation and basic computer use.
• Strong English proficiency.
• Knowledge of fashion trends and competitors.
• Ability to work in a fast-paced environment.
• Experience with live-stream shopping or video demos and clienteling.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.

Skills

Sales experience

Fashion knowledge

POS operation

English proficiency

Clienteling

Live-stream shopping

Social media savvy

Data acquisition

Luxury retail

Fast-paced environment

Education

Education and experience

Tools

POS system

Mobile POS

iPad

Walkie-talkie

Laptop

Job description

Coach, a global fashion house founded in New York, seeks a Sales Associate to deliver an elevated, personalized shopping experience and support store operations. You will meet personal and store sales goals while representing the brand with professionalism.

This role blends luxury retail service, omni‑channel selling, and teamwork to drive brand loyalty. Candidates should have 1+ year luxury retail sales experience, strong English, and comfort with POS tools and live-stream shopping.