Luxury Sales Associate — Personal Styling & Clienteling

kate spade new york; Allen (TX); On-site; USD 42,981,000 - 55,875,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate to deliver a high-touch, personalized shopping experience. You will meet personal and store sales goals while supporting daily store operations and omni-channel selling.

This role requires luxury retail finesse, strong clienteling, and the ability to leverage social platforms for sales growth. Join a premium brand focused on customer-centric service, trend-aware styling, and teamwork.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS).
• Strong English proficiency; ability to read price/release sheets.

Responsibilities

• Represent Coach as brand ambassador and adhere to style and service standards.
• Build lasting client relationships through styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on floor and adapt selling techniques to business needs.
• Assist with daily operations: cash wrap, inventory, replenishment, merchandising.

Skills

Sales Experience

POS Operation

English Proficiency

Live-stream Shopping

Clienteling

Social Media Savvy

Tools

POS System

Job description

Coach is seeking a Sales Associate to deliver a high-touch, personalized shopping experience. You will meet personal and store sales goals while supporting daily store operations and omni-channel selling.

This role requires luxury retail finesse, strong clienteling, and the ability to leverage social platforms for sales growth. Join a premium brand focused on customer-centric service, trend-aware styling, and teamwork.