Luxury Sales Associate - Personal Styling and Clienteling

kate spade new york; Las Vegas (NV); On-site; USD 36,000 - 52,000; Full time

Job summary

Coach is a global fashion house known for luxury retail excellence. The Sales Associate role focuses on delivering an elevated, personalized shopping experience, meeting personal and store sales goals, and supporting daily store operations.

The position blends luxury service with omni-channel selling and teamwork to drive brand loyalty and revenue. Key responsibilities include building lasting client relationships, driving sales through cross-selling, and utilizing mobile POS and clienteling

Qualifications

• 1+ years of sales experience in luxury retail preferred; knowledge of fashion trends is a plus.
• Experience with POS operation, basic computer proficiency (iPad/laptop), and using mobile POS.
• Strong English proficiency and the ability to work in a fast-paced environment.
• Luxury retail background, social media savvy, and familiarity with live-stream shopping or video demos are advantageous.

Responsibilities

• Represent Coach as a brand ambassador and adhere to style and service standards.
• Build lasting client relationships through personalized styling and product expertise.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers and follow up to close sales.
• Maintain a high-energy on the sales floor and adapt selling techniques.

Skills

Sales experience

English proficiency

Customer service

Fast-paced environment

Social media savvy

Tools

POS system

Mobile POS

iPad

Laptop

Job description

Coach is a global fashion house known for luxury retail excellence. The Sales Associate role focuses on delivering an elevated, personalized shopping experience, meeting personal and store sales goals, and supporting daily store operations.

The position blends luxury service with omni-channel selling and teamwork to drive brand loyalty and revenue. Key responsibilities include building lasting client relationships, driving sales through cross-selling, and utilizing mobile POS and clienteling