Luxury Sales Associate — Omnichannel & Clienteling Pro

Coach; West Hartford (CT); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate to act as the front-line ambassador in our West Hartford store, delivering elevated service and meeting sales goals. You will blend luxury retail expertise with omni-channel selling, while supporting daily store operations and team collaboration to drive brand loyalty.

Ideal candidates have 1+ years in luxury retail, strong English, and comfort with POS systems, social selling, and live video demos. Schedule includes flexible retail hours.

Qualifications

• 1+ years of luxury retail sales experience or equivalent.
• Knowledge of fashion trends and competitors.
• Experience with POS operations and basic tech tools.

Responsibilities

• Represent Coach as a brand ambassador and deliver a premium shopping experience.
• Meet personal and store sales goals and support daily operations.
• Build client relationships, cross-sell, upsell, and provide styling advice.
• Utilize POS, clienteling tools, and social selling to drive loyalty.
• Process transactions, stock movement, and maintain presentation standards.

Skills

Sales experience

Fashion knowledge

POS operation

English proficiency

Fast-paced environment

Tools

POS systems

Mobile POS

iPad usage

Walkie-talkie

Job description

Coach is seeking a Sales Associate to act as the front-line ambassador in our West Hartford store, delivering elevated service and meeting sales goals. You will blend luxury retail expertise with omni-channel selling, while supporting daily store operations and team collaboration to drive brand loyalty.

Ideal candidates have 1+ years in luxury retail, strong English, and comfort with POS systems, social selling, and live video demos. Schedule includes flexible retail hours.