Luxury Sales Associate — Omnichannel Clienteling

kate spade new york

Las Vegas (NV)

On-site

USD 21,000 - 33,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Job summary

Coach is a global fashion house known for luxury retail experiences and a strong heritage. The Sales Associate is the front-line ambassador, delivering personalized shopping journeys, meeting sales goals, and supporting store operations across in-store and online channels.

Join a team that emphasizes brand loyalty, data-driven selling, and collaboration, while delivering outstanding customer service and staying informed on current fashion trends and brand initiatives.

Qualifications

1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.

Responsibilities

Represent Coach as a brand ambassador, adhering to style and service standards.
Build lasting client relationships through personalized styling and product expertise.
Drive sales through cross-selling, upselling, and tailored recommendations.
Utilize mobile POS and clienteling tools to capture data and encourage repeat purchases.
Develop and execute personal sales plans; meet or exceed KPIs.
Source new customers and follow up to close sales.
Maintain a high energy on the floor and support daily store operations.

Skills

Sales experience

English proficiency

Customer service

Social media savvy

Tools

POS system

iPad / Laptop

Mobile POS

Walkie-talkie

Job description

Join a team that emphasizes brand loyalty, data-driven selling, and collaboration, while delivering outstanding customer service and staying informed on current fashion trends and brand initiatives.

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