Luxury Sales Associate — Omni-Channel Experience

Tapestry (Coach/Kate Spade); Houston (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Coach is seeking a Sales Associate in Houston, TX to deliver an elevated shopping experience and achieve personal and store sales goals. You will blend luxury retail service with omni-channel selling, build trusted client relationships, and support daily store operations with a can-do attitude.

Candidates should have at least 1 year in luxury retail, strong English, and comfort with POS systems and social selling channels.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Ability to read price sheets and releases.
• Strong English communication skills.

Responsibilities

• Represent Coach as a brand ambassador and adhere to style standards.
• Build lasting client relationships through styling and product knowledge.
• Drive sales through cross-selling and upselling with personalized recommendations.
• Utilize mobile POS and clienteling tools to capture data and encourage repeat purchases.
• Meet or exceed individual and team KPIs and support daily store operations.
• Source new customers, follow up, and close sales.

Skills

Luxury retail

Clienteling

POS operation

English proficiency

Social media savvy

Tools

POS system

Job description

Coach is seeking a Sales Associate in Houston, TX to deliver an elevated shopping experience and achieve personal and store sales goals. You will blend luxury retail service with omni-channel selling, build trusted client relationships, and support daily store operations with a can-do attitude.

Candidates should have at least 1 year in luxury retail, strong English, and comfort with POS systems and social selling channels.