Luxury Sales Associate: Clienteling & Style Expert

Tapestry (Coach/Kate Spade); Houston (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Coach is seeking a Sales Associate for our Houston store to deliver an elevated, personalized shopping experience and meet personal and store sales goals. You will support daily store operations while showcasing luxury retail service and omni‑channel selling to drive brand loyalty.

Ideal candidates have 1+ years in luxury retail or fashion, with strong English skills, POS experience, and comfort with live‑stream or video demos to engage clients and capture data.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Experience with POS operation, basic computer proficiency, and product knowledge.

Responsibilities

• Represent Coach as a brand ambassador with style and service standards.
• Build client relationships through styling, product knowledge, and fashion advice.
• Drive sales through cross-selling, upselling, and personalized recommendations.
• Use POS, clienteling tools, and social selling to capture data and encourage repeat purchases.
• Develop and execute personal sales plans to meet KPIs.

Skills

Customer service

English proficiency

POS operation

Luxury retail

Tools

POS system

Job description

Coach is seeking a Sales Associate for our Houston store to deliver an elevated, personalized shopping experience and meet personal and store sales goals. You will support daily store operations while showcasing luxury retail service and omni‑channel selling to drive brand loyalty.

Ideal candidates have 1+ years in luxury retail or fashion, with strong English skills, POS experience, and comfort with live‑stream or video demos to engage clients and capture data.