Luxury Sales Associate III - Omnichannel & Clienteling

Tapestry, Inc.; Metairie (LA); On-site; USD 2,066,000 - 2,652,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate to deliver a premium, personalized shopping experience and meet store sales goals. The role blends luxury service, omnichannel selling, and team collaboration to foster brand loyalty and revenue.

Responsibilities include building client relationships, driving sales, processing transactions, and supporting inventory and visual merchandising. Flexibility for varied shifts and peak times is required.

Qualifications

• 1+ years of sales experience in luxury retail preferred.
• Experience with POS operation and basic computer proficiency (iPad/laptop).
• Strong English proficiency.
• Luxury retail background, social media savvy, live-stream shopping or video demos (preferred).
• Ability to work in a fast-paced environment.

Responsibilities

• Represent Coach as a brand ambassador and adhere to style standards.
• Build lasting client relationships through styling and product knowledge.
• Drive sales via cross-selling, upselling, and recommendations.
• Utilize POS and clienteling tools to capture data and encourage repeat purchases.
• Develop personal sales plans and meet KPIs.
• Support inventory, merchandising, and daily store operations.

Skills

Sales experience

POS operation

English proficiency

Luxury retail

Social media savvy

Live-stream shopping

Clienteling

Tools

POS system

Mobile devices (iPad/laptop)

Clienteling tools

Social selling platforms

Job description

Coach is seeking a Sales Associate to deliver a premium, personalized shopping experience and meet store sales goals. The role blends luxury service, omnichannel selling, and team collaboration to foster brand loyalty and revenue.

Responsibilities include building client relationships, driving sales, processing transactions, and supporting inventory and visual merchandising. Flexibility for varied shifts and peak times is required.