Luxury Sales Associate III: Elevate Client Experience

kate spade new york; Livermore (CA); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house seeking a Sales Associate to deliver an elevated, personalized shopping experience and meet store sales goals. You will blend luxury retail service with omni‑channel selling and teamwork to drive brand loyalty.

Responsibilities include representing Coach, building lasting client relationships, driving sales, and supporting daily store operations while maintaining high standards of service and appearance.

Qualifications

• 1+ years of sales experience (luxury retail preferred) and fashion trend awareness.
• Experience with POS operation, tablets/laptops, and mobile POS.
• Strong English language proficiency and customer-focused communication.

Responsibilities

• Represent Coach as a brand ambassador and adhere to style standards.
• Build client relationships through personalized styling and product knowledge.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Process transactions, returns, exchanges, and online pickups; support inventory handling.

Skills

Sales experience

POS operation

Customer service

English proficiency

Tools

POS systems

Job description

Coach is a global fashion house seeking a Sales Associate to deliver an elevated, personalized shopping experience and meet store sales goals. You will blend luxury retail service with omni‑channel selling and teamwork to drive brand loyalty.

Responsibilities include representing Coach, building lasting client relationships, driving sales, and supporting daily store operations while maintaining high standards of service and appearance.