Luxury Sales Associate III | Clienteling & Omni-Channel

Tapestry (Coach/Kate Spade)

Oxon Hill (MD)

On-site

USD 32,000 - 46,000

Full time

6 days ago

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Job summary

Coach, a global fashion house, seeks a Sales Associate to deliver elevated, personalized shopping experiences and meet store sales goals. You will support daily store operations and blend luxury retail service with omni-channel selling to drive loyalty.

Ideal candidates have 1+ year of luxury retail sales, experience with POS systems, and strong English communication. The role requires flexibility for varied shifts and high-energy customer environments.

Qualifications

1+ years of sales experience; luxury retail preferred.
Experience with POS operation and basic computer proficiency (iPad/laptop).
Strong English proficiency.
Luxury retail background; social media savvy; live‑stream shopping or video demos experience (preferred).

Responsibilities

Represent Coach as a brand ambassador; adhere to style and service standards.
Build client relationships through personalized styling and fashion advice.
Drive sales via cross-selling, upselling, and tailored recommendations.
Utilize POS and clienteling tools to capture data and encourage repeat purchases.
Meet or exceed individual and team KPIs; source and follow up with new customers.