Luxury Sales Associate II – Flexible Schedule & Clienteling

kate spade new york; Orlando (FL); On-site; USD 20,664,000 - 33,407,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Job summary

Coach is a global fashion house offering luxury retail experiences and omni‑channel selling. The Sales Associate will be the front‑line ambassador, delivering personalized service, meeting sales goals, and supporting daily store operations.

Responsibilities include clienteling, cross‑selling, processing transactions, and contributing to visual merchandising while maintaining brand standards and a professional demeanor.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation and basic computer tasks (iPad/laptop).
• Strong English proficiency.
• Ability to work in a fast-paced environment.
• Luxury retail background or social media/live demos is a plus.

Responsibilities

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Build lasting client relationships through styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain energy on the sales floor, manage multiple customers, and adapt selling techniques.

Skills

Luxury retail sales

Client relations

English proficiency

Fast-paced environment

Social media savvy

Live‑stream shopping

Tools

POS operation

iPad proficiency

Mobile POS

Walkie-talkie

Price sheets reading

Job description

Coach is a global fashion house offering luxury retail experiences and omni‑channel selling. The Sales Associate will be the front‑line ambassador, delivering personalized service, meeting sales goals, and supporting daily store operations.

Responsibilities include clienteling, cross‑selling, processing transactions, and contributing to visual merchandising while maintaining brand standards and a professional demeanor.