Luxury Sales Associate — Flexible Schedule & Clienteling

kate spade new york; Lehi (UT); On-site; USD 2,066,000 - 2,686,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house that seeks a Sales Associate to be the front-line ambassador of the brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. The position focuses on building client relationships, leveraging product expertise, and achieving KPIs while contributing to

Qualifications

• 1+ years of sales experience (luxury retail preferred); education + experience may be considered
• Experience with POS operation and basic computer proficiency (iPad/Laptop)
• Ability to read price/release sheets and use walkie-talkies

Responsibilities

• Represent Coach as a brand ambassador and adhere to style standards
• Build lasting client relationships through styling and product expertise
• Drive sales through cross-selling and upselling
• Utilize mobile POS and clienteling tools to capture data and encourage repeat purchases
• Develop and execute personal sales plans; meet personal and team KPIs
• Source new customers and follow up to close sales
• Maintain high energy, manage multiple customers, and adapt selling techniques
• Complete daily store operations (cash wrap, inventory, replenishment, merchandising)
• Keep floor and stockroom clean and organized, follow policies and asset protection procedures
• Process transactions (purchases, returns, exchanges, online pickups)
• Support inventory cycles and product movement
• Assist teammates and foster a collaborative environment
• Participate in brand initiatives and inclusion activities
• Welcome feedback and maintain a calm, professional demeanor

Skills

Luxury retail

POS operation

Clienteling

Social media savvy

English proficiency

Tools

POS systems

Job description

Coach is a global fashion house that seeks a Sales Associate to be the front-line ambassador of the brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. The position focuses on building client relationships, leveraging product expertise, and achieving KPIs while contributing to