Luxury Sales Associate - Flexible Schedule & Clienteling

Tapestry, Inc.; Bellevue (WA); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house seeking a Sales Associate in Bellevue, WA to deliver an elevated, personalized shopping experience and meet sales goals. You will support daily store operations, engage clients with styling expertise, and contribute to omnichannel selling using mobile POS and clienteling tools.

Your role blends luxury service with data-driven selling and teamwork. The position requires adapting to a fast-paced environment, with opportunities to participate in brand initiatives and

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Experience with POS operation and basic computer use (iPad/laptop).
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
• Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Support inventory cycles: receive shipments, stock shelves, and manage product movement.
• Assist teammates in functional areas as required.
• Foster a collaborative, trust-based environment; encourage team performance.
• Participate in brand initiatives, training programs, and inclusion activities.
• Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

Skills

Luxury retail

Clienteling

Live-stream shopping

Social media

English proficiency

Tools

POS systems

Mobile POS

iPad

Job description

Coach is a global fashion house seeking a Sales Associate in Bellevue, WA to deliver an elevated, personalized shopping experience and meet sales goals. You will support daily store operations, engage clients with styling expertise, and contribute to omnichannel selling using mobile POS and clienteling tools.

Your role blends luxury service with data-driven selling and teamwork. The position requires adapting to a fast-paced environment, with opportunities to participate in brand initiatives and