Luxury Sales Associate – Clienteling & Style Ambassador

Tapestry (Coach/Kate Spade); Auburn (WA); On-site; USD 21,000 - 34,000; Full time

Job summary

Coach is seeking a Sales Associate to be the front-line ambassador of the Coach brand, delivering an elevated, personalized shopping experience. You will meet personal and store sales goals while supporting daily store operations.

This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. Requirements include strong English proficiency and a passion for fashion.

Qualifications

• 1+ years of sales experience; luxury retail preferred.
• Experience with POS operation and basic computer use.
• Strong English proficiency; ability to work in a fast-paced environment.
• Experience with live-stream shopping or video demos is a plus.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.

Skills

Luxury retail

Customer focus

POS operation

English proficiency

Live-stream shopping knowledge

Tools

POS systems (iPad/Mobile)

Walkie-talkie use

Job description

Coach is seeking a Sales Associate to be the front-line ambassador of the Coach brand, delivering an elevated, personalized shopping experience. You will meet personal and store sales goals while supporting daily store operations.

This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. Requirements include strong English proficiency and a passion for fashion.