Luxury Sales Associate - Clienteling & Omnichannel Selling

Tapestry (Coach/Kate Spade)

Waipahu (HI)

On-site

USD 34,000 - 44,000

Full time

7 days ago

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Job summary

Coach is looking for a Sales Associate in Hawaii to deliver an elevated shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury retail service with omni-channel selling to drive brand loyalty.

The position requires 1+ years of luxury retail experience, strong English, POS proficiency, and comfort with live-streaming or social media to engage clients. Flexible schedule may include nights and weekends.

Qualifications

1+ years of sales experience in luxury retail.
Experience with POS operation and mobile POS tools.
Strong English proficiency.
Luxury retail background and social media familiarity.
Experience with live-stream shopping or video demos.
Ability to work in a fast-paced environment.
Excellent clienteling and data collection skills.

Responsibilities

Represent Coach as a brand ambassador and uphold style standards.
Build lasting client relationships through styling and product expertise.
Drive sales via cross-selling, upselling, and tailored recommendations.
Use mobile POS, clienteling tools, and social platforms to capture data and drive repeat purchases.
Develop personal sales plans and meet KPIs.
Support inventory, cash wrap, and daily store operations.
Collaborate with team and participate in brand initiatives.