Luxury Sales Associate: Clienteling & Omnichannel Guru

Tapestry, Inc.; Park City (KS); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance and Tuition help

Job summary

Coach is seeking a Sales Associate to deliver an elevated shopping experience at our Park City store. You will meet personal and store sales goals, support daily store operations, and blend luxury retail service with omni‑channel selling.

The ideal candidate has 1+ year in luxury retail, strong English, proficiency with POS systems and social media savviness, and the ability to work flexible shifts including weekends.

Qualifications

• 1+ years of luxury retail experience or equivalent.
• Experience with POS operation and basic computer use (iPad/laptop).
• Strong English proficiency and ability to work in a fast-paced environment.

Responsibilities

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Build lasting client relationships through personalized styling and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain a high-energy floor, manage multiple customers, and support daily store operations.

Skills

Luxury retail experience

Sales

Customer service

POS operation

Mobile POS

Walkie-talkie communication

Clienteling and data capture

English proficiency

Tools

POS system

Mobile POS

Walkie-talkie

Social media platforms

Clienteling tools

Job description

Coach is seeking a Sales Associate to deliver an elevated shopping experience at our Park City store. You will meet personal and store sales goals, support daily store operations, and blend luxury retail service with omni‑channel selling.

The ideal candidate has 1+ year in luxury retail, strong English, proficiency with POS systems and social media savviness, and the ability to work flexible shifts including weekends.