Luxury Sales Associate — Clienteling & Omnichannel Expert

Tapestry, Inc.; Burlington (MA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate to deliver elevated, personalized shopping experiences and meet store sales goals. You will use mobile POS, clienteling tools, and social selling to build client relationships and drive revenue.

Responsibilities include representing the brand, executing personal sales plans, and supporting daily store operations while maintaining high service standards and teamwork.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Experience with POS operation and basic tech tools.
• Strong English proficiency and grooming.
• Knowledge of fashion trends and competitors.

Responsibilities

• Represent Coach as a brand ambassador and adhere to styling/service standards.
• Build lasting client relationships through personalized styling and product knowledge.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Process transactions, returns, and online pickups efficiently.
• Support daily store operations and visual merchandising.

Skills

1+ years of sales experience

POS operation

English proficiency

Luxury retail background

Live-stream shopping knowledge

Tools

POS system

Job description

Coach is seeking a Sales Associate to deliver elevated, personalized shopping experiences and meet store sales goals. You will use mobile POS, clienteling tools, and social selling to build client relationships and drive revenue.

Responsibilities include representing the brand, executing personal sales plans, and supporting daily store operations while maintaining high service standards and teamwork.