Luxury Sales Associate – Clienteling & Omnichannel

Tapestry, Inc.; Maywood (KS); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid paternity/maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house seeking a Sales Associate to deliver a personalized luxury shopping experience, meet sales goals, and support daily store operations. You will use POS systems, build lasting client relationships, and stay energized on the floor with a collaborative team.

The role requires 1+ years in luxury sales, fashion awareness, strong English, and comfort with live-stream or video demos. Flex scheduling and physical tasks are involved.

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, ability to read price/release sheets.
• Ability to work at a fast pace, lift 25 lb regularly (up to 50 lb occasionally), climb, bend, kneel, and maneuver sales floor and stockroom.
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition skills.

Responsibilities

• Represent Coach as a brand ambassador and adhere to style standards.
• Build client relationships through personalized styling and product expertise.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS and clienteling tools to capture data and encourage repeat purchases.
• Develop personal sales plans and meet KPIs.
• Source new customers and follow up to close sales.
• Maintain energy on the sales floor and support store operations.

Skills

Sales experience

POS operation

English proficiency

Luxury retail

Tools

POS system

Mobile POS

iPad

Job description

Coach is a global fashion house seeking a Sales Associate to deliver a personalized luxury shopping experience, meet sales goals, and support daily store operations. You will use POS systems, build lasting client relationships, and stay energized on the floor with a collaborative team.

The role requires 1+ years in luxury sales, fashion awareness, strong English, and comfort with live-stream or video demos. Flex scheduling and physical tasks are involved.