Luxury Sales Associate - Clienteling & Omni-Channel

Tapestry; Jenks (OK); Hybrid; USD 42,981,000 - 55,159,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate to be the front-line ambassador of the Coach brand. You’ll deliver an elevated, personalized shopping experience, meet store sales goals, and support daily operations in a luxury retail environment.

Join a collaborative team, use POS, clienteling tools, and social platforms to capture data and drive repeat purchases. You’ll build lasting client relationships, provide fashion advice, and develop personal sales plans to exceed KPIs.

Qualifications

• 1+ years of luxury retail sales experience.
• Experience with POS operation and Mobile POS.
• Ability to read price/release sheets and operate devices.
• Strong English proficiency and customer service focus.
• Luxury retail background with social media savvy.

Responsibilities

• Represent Coach as a brand ambassador and uphold style standards.
• Build client relationships through styling and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Use POS, clienteling tools, and social platforms to capture data.
• Develop personal sales plans to meet KPIs and close sales.

Skills

Sales experience

English proficiency

Luxury retail

Live-stream shopping

Clienteling & data

Cross-selling

Upselling

Tools

POS system

iPad

Mobile POS

Walkie-talkie

Price sheets

Job description

Coach is seeking a Sales Associate to be the front-line ambassador of the Coach brand. You’ll deliver an elevated, personalized shopping experience, meet store sales goals, and support daily operations in a luxury retail environment.

Join a collaborative team, use POS, clienteling tools, and social platforms to capture data and drive repeat purchases. You’ll build lasting client relationships, provide fashion advice, and develop personal sales plans to exceed KPIs.